CompTIA A+ 220-602 2006
Duration: 5:00-8:30pm (Monday - Thursday) /10 Evenings
EXAMINATION OBJECTIVES
In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ Essentials. Objectives for the CompTIA A+ Essentials Examination are available for public review at www.comptia.org.
TARGET AUDIENCE
The CompTIA A+ 220-602 exam is targeted for individuals who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Job titles in some organizations which are descriptive of the role of this individual may be: Enterprise technician, IT administrator, field service technician, PC technician, etc. Ideally, the CompTIA A+ 220-602 candidate has already passed the CompTIA A+ Essentials examination.
Individuals in some non-technical roles such as student, sales personnel or small business office managers may also find the validation of skills associated with the CompTIA A+ credential to be valuable.
CompTIA recently convened a core of CompTIA A+ subject matter experts representing a diverse group of employers, educators and IT professionals which resulted in the revised CompTIA A+ examinations objectives. The skills and knowledge measured by these objectives were validated through a survey of more then 5,000 CompTIA A+ certified professionals and employers. The results of the survey were used in weighting the domains and ensuring that the weighting is representative of the relative importance of that content to the job requirements of an entry-level IT professional.
This examination blueprint includes domain weighting, test objectives, and example content. Example topics and concepts are included to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination.
The table below lists the domains measured by this examination and the extent to which they are represented. CompTIA A+ 220-602 (2007 Edition) exams are based on these objectives.
| DOMAIN | PERCENTAGE OF EXAMINATION |
| 1.0 Personal Computer Components | 18% |
| 2.0 Laptop and Portable Devices | 9% |
| 3.0 Operating Systems | 20% |
| 4.0 Printers and Scanners | 14% |
| 5.0 Networks | 11% |
| 6.0 Security | 8% |
| 7.0 Safety and Environmental Issues | 5% |
| 8.0 Communication and Professionalism | 15% |
| Total | 100% |
PERSONAL COMPUTER COMPONENTS
1.1 Install, configure, optimize and upgrade personal computer components
1.2 Identify tools, diagnostic procedures and troubleshooting techniques for personal computer components
1.3 Perform preventive maintenance of personal computer components
LAPTOPS AND PORTABLE DEVICES
2.1 Identify fundamental principles of using laptops and portable devices
2.2 Install, configure, optimize and upgrade laptops and portable devices
2.3 Use tools, diagnostic procedures and troubleshooting techniques for laptops and portable devices
OPERATING SYSTEMS (unless otherwise noted, operating systems referred within include Microsoft Windows 2000, XP Professional, XP Home and Media Center)
3.1 Identify the fundamental principles of operating systems
3.2 Install, configure, optimize and upgrade operating systems references to upgrading from Windows 95 and NT may be made
3.3 Identify tools, diagnostic procedures and troubleshooting techniques for operating systems
3.4 Perform preventive maintenance for operating systems
PRINTERS AND SCANNERS
4.1 Identify the fundamental principles of using printers and scanners
4.2 Install, configure, optimize and upgrade printers and scanners
4.3 Identify tools and diagnostic procedures to troubleshoot printers and scanners
4.4 Perform preventive maintenance of printers and scanners
NETWORKS
5.1 Identify the fundamental principles of networks
5.2 Install, configure, optimize and upgrade networks
5.3 Use tools and diagnostic procedures to troubleshoot network problems
5.4 Perform preventive maintenance of networks including securing and protecting network cabling
SECURITY
6.1 Identify the fundamentals and principles of security
6.2 Install, configure, upgrade and optimize security
6.3 Identify tool, diagnostic procedures and troubleshooting techniques for security
6.4 Perform preventive maintenance for security
SAFETY AND ENVIRONMENTAL ISSUES
7.1 Identify potential hazards and proper safety procedures including power supply, display devices and environment (e.g. trip, liquid, situational, atmospheric hazards and high voltage and moving equipment)
COMMUNICATION AND PROFESSIONALISM
8.1 Use good communication skills including listening and tact / discretion, when communicating with customers and colleagues
8.2 Use job-related professional behavior including notation of privacy, confidentiality and respect for the customer and customers property
