Duration: 2 Days

Prerequisites
Before attending this course, students must have:
• CompTIA A+ certification or equivalent knowledge
• CompTIA Network+ certification or equivalent knowledge
And either:
• Completed Course2208, Upgrading Your Skills from Microsoft Windows NT to Microsoft WindowsServer 2003
Or, completed all of the following courses:
• Course2274, Managing a Microsoft Windows Server 2003 Environment

• Course2275, Maintaining a Microsoft Windows Server 2003 Environment

Microsoft Certification exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
• Exam 70-210,Installing, Configuring, and Administering Microsoft Windows 2000 Professional

• Exam 70-270,Installing, Configuring, and Administering Microsoft Windows XP Professional

Course Outline

• Module 1: Installing Windows XP Professional

In this module, students will learn how to prepare for and install Windows XP Professional.

• Module 2: Adding Hardware to Windows XP Professional Clients

This module teaches students how to install new hardware devices as well as how to configure and maintain existing devices and their drivers. Students will also learn how to roll device drivers back to a previous version of the driver and to uninstall drivers and devices.

• Module 3: Resolving Boot Process Issues

This module provides students with the knowledge and skills that are necessary to identify and correct problems with the Windows XP Professional boot process.

• Module 4: Configuring the Desktop Environment

In this module, students will learn how to configure and customize user desktops, use profiles to implement and enforce desktop customization policies, and use Remote Assistance to respond to remote requests for help.

• Module 5: Configuring Internet Explorer and Supporting Applications

In this module, students will learn how to configure security and connection settings for Internet Explorer, as well as how to configure applications to run on computers running Windows XP Professional.

• Module 6: Configuring Windows XP Professional to Operate in a Microsoft Network

In this module, students will learn how to configure computers running Windows XP Professional to operate in a Windows workgroup or domain.

• Module 7: Configuring Windows XP Professional for Mobile Computing

In this module, students will learn how to help mobile users work more effectively by enabling them to control the power usage of their computers, and by making resources such as files, folders, and Web sites available offline.

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Duration: 5 Days

Introduction
The goal of this five-day course is to provide students with the knowledge and skills necessary to plan and maintain a Windows® Server 2003 network infrastructure.
This is the fifth course in the Windows Server 2003 Systems Engineer curriculum.

Audience
This course is appropriate for individuals employed as or seeking a position as a systems engineer. This course is also appropriate for individuals currently supporting a competitive platform who want to enhance their job skills on Microsoft Windows Server 2003 networking.

The entry criteria for this course include individuals who are:
• IT professionals and new to Windows Server 2003 network implementation.
• Preparing for the Microsoft Certified Systems Engineer (MCSE) certification.

At Course Completion
After completing this course, students will be able to:
• Plan a TCP/IP physical and logical network.
• Plan and troubleshoot a routing strategy.
• Plan a Dynamic Host Configuration Protocol (DHCP) strategy.
• Optimize and troubleshoot DHCP.
• Plan a Domain Name System (DNS) strategy.
• Optimize and troubleshoot DNS.
• Plan and optimize Windows Internet Naming Service (WINS).
• Plan, optimize, and troubleshoot IPSec network access.
• Troubleshoot network access.

Prerequisites
Before attending this course, students must have completed:
• Course 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services, or have equivalent knowledge and skills

Microsoft Certified Professional Exams
• Exam 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Course Outline

• Module 1: Introducing Windows Server 2003 Network Infrastructure Planning, Tools, and Documentation
• Module 2: Planning and Optimizing a TCP/IP Physical and Logical Network
• Module 3: Planning and Troubleshooting Routing and Switching
• Module 4: Planning, Optimizing, and Troubleshooting DHCP
• Module 5: Planning a DNS Strategy
• Module 6: Optimizing and Troubleshooting DNS
• Module 7: Planning and Optimizing WINS
• Module 8: Planning and Troubleshooting IPSec
• Module 9: Planning Network Access
• Module 10: Troubleshooting Network Access
• Module 11: Planning a Windows Server 2003 Network Infrastructure

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Duration: 5 Days

Introduction
This five-day instructor-led course provides students with the knowledge and skills to design a Microsoft Active Directory directory service and network infrastructure for a Microsoft Windows Server 2003 environment. The course is intended for systems engineers who are responsible for designing directory service and/or network infrastructures.

Audience
This course is intended for individuals who are employed as or seeking employment as a systems engineer in a Windows Server 2003-based environment.

At Course Completion
After completing this course, students will be able to:
• Describe the process of designing an Active Directory infrastructure and a network infrastructure that supports Active Directory.
• Design a forest and domain infrastructure that meets the needs of an organization.
• Design a site infrastructure that meets the needs of an organization.
• Design a Group Policy structure that meets the needs of an organization.
• Design an administrative structure that meets the needs of an organization.
• Design a physical network structure that supports Active Directory and meets the needs of an organization.
• Design a Dynamic Host Configuration Protocol (DHCP) structure that supports Active Directory and meets the needs of an organization.
• Create a design for network connectivity that supports Active Directory and meets the needs of an organization.
• Design a name resolution strategy that supports Active Directory and meets the needs of an organization.
• Design a network access infrastructure that supports Active Directory and meets the needs of an organization.

Prerequisites
This course requires that students meet the following prerequisites:
• They have taken Course 2278, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure and Course 2279, Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
—OR—
• They have equivalent knowledge and experience
Microsoft Certification exams
This workshop will help students prepare for this Microsoft Certified Professional exam:
• Exam 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure

Course Outline

• Module 1: Introduction to Designing an Active Directory and Network Infrastructure
• Module 2: Designing a Forest and Domain Infrastructure
• Module 3: Designing a Site Infrastructure
• Module 4: Designing the Administrative Structure
• Module 5: Designing for Group Policy
• Module 6: Designing the Physical Network
• Module 7: Designing for Network Connectivity
• Module 8: Designing a Name Resolution Strategy
• Module 9: Designing the Network Access Infrastructure

Duration: 2 Days

Introduction
Elements of this syllabus are subject to change.
This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007. Students will create a high availability design to meet service level agreement requirements and learn strategies for gaining approval for the design. They will learn how to identify risks and create mitigation plans to maintain the business continuity of the messaging system. Students will also learn how to design a backup strategy, disaster recovery procedures, and test plans for those procedures.

Target Audience
This course is intended for people with 3 or more years experience working with previous versions of Exchange Server and experience implementing Exchange Server 2007. Most students will have managed enterprise-level Exchange Server organizations. Students are expected to be new to participating in designing high availability solutions for Exchange Server 2007 or be planning to design high availability solutions for Exchange Server 2007 in the near future. Students may have done some design for Exchange 2000 Server or Exchange Server 2003 deployments but want to learn how to design Exchange Server 2007 environments. Students may have experience in designing and managing high availability solutions for other network services.

At Course Completion
After completing this course, students will be able to:
• Describe foundational high availability concepts for messaging.
• Evaluate high availability messaging technologies for Exchange Server 2007
• Create a high availability messaging strategy.
• Design the messaging portion of a business continuity plan.
• Design backup for a high availability messaging environment.
• Ensure recovery readiness of a high availability messaging environment.

Prerequisites
Before attending this course, students:
• Must have a basic understanding of high availability concepts. For example, how clustering works at the operating system level (Windows clustering) and how network load balancing works.
• Must have a basic familiarity with deriving business requirements. For example, gathering business requirements and understanding that business needs come from a variety of sources (direct personnel needs, regulatory, business operations requirements).
• Must have a basic understanding of backup systems. For example, types of backups (disk to tape, disk to disk, Storage Area Networks (SAN) snapshot, imaging, etc.), backup rotation schemes, and offsite backup procedures.
• Must already know how to use:
• Microsoft Exchange Server 2007 Management tools
• Exchange Best Practice Analyzer (ExBPA)
• WinNT backup (ntbackup.exe)
• Microsoft Visio or Microsoft Office PowerPoint 2003 (to create infrastructure diagrams)
• Must understand hardware concepts. For example, what redundant array of independent disks (RAID) is, what a storage area network (SAN) is, processor options, memory requirements, how disk I/O functions and the limitations of disk I/O, and storage options for Exchange server. The differences in addressable memory spaces between 32 and 64 bit architectures.
• Must have extensive detailed knowledge of Active Directory concepts and design principles. For example, site replication, integrated authentication, schema extension, Domain Name Systems (DNS), group and organization unit structure and inheritance, etc.
• Must have working experience with designing and implementing Active Directory directory services in Microsoft Windows Server™ 2003.
• Must understand Exchange architecture. For example, the purpose of server roles, functions of specific server roles, how message routing and queuing works in Exchange, standard messaging protocols (Simple Mail Transfer Protocol [SMTP], Internet Message Access Protocol version 4rev1 [IMAP4], Post Office Protocol version 3 [POP3]), how Exchange replicates data stores, client access methods, etc.
• Must have working experience with Exchange 2000 Server or Exchange Server 2003 and Exchange Server 2007. For example, must have installed, maintained, and supported a production Exchange environment.
• Must already know how to use:
• Exchange Server 2007 management tools
• Exchange Best Practice Analyzer (ExBPA)
• Microsoft Visio (to create infrastructure diagrams)
• Must have familiarity and experience with a Windows scripting or command line scripting
Course Outline

• Module 1: Foundational High Availability Concepts for Messaging
• Module 2: Evaluating High Availability Technologies for Exchange Server 2007
• Module 3: Creating a High Availability Messaging Strategy
• Module 4: Designing the Messaging Portion of a Business Continuity Plan
• Module 5: Designing Backup for a High Availability Messaging Environment
• Module 6: Ensuring Recovery Readiness of a High Availability Messaging Environment

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Duration: 2 Days Instructor Led

This two-day workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.
The audience for this course includes people with experience with Exchange Server 2007 or previous versions of Exchange Sever. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients. People coming into the course are expected to have at least three years experience working in the Information Technology field—typically in the areas of network administration or Windows Server administration—and one year of Exchange Server administration experience.

After completing this workshop, students will be able to:

• Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.
• Monitor and troubleshoot client performance and connectivity.
• Identify and resolve issues related to access of resources and messages.
• Monitor and troubleshoot mail flow.
• Monitor and troubleshoot Mailbox servers.
• Monitor and troubleshoot external and additional services.
• Identify trends in a messaging system.

Prerequisites
This workshop requires that students meet the following prerequisites:

• Fundamental knowledge of network technologies including DNS and firewall technologies.
• Experience administering Exchange Server 2007.
• Experience with the Windows Server 2003 operating system.
• Experience with Active Directory directory service in Windows Server 2003.
• Experience with managing backup and restore on Windows Servers.
• Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and IIS Administrator.
• Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup.

Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
• Exam Exam 70-236: Implementing: Troubleshooting

• Exam and Maintaining a MS Exchange Server 2007 Infrastructure.:

Course Materials
The student kit includes a comprehensive workbook and Student Materials compact disk for this class.

Course Outline
Unit 1: Introduction to Exchange Server Monitoring and Troubleshooting
Unit 2: Monitoring and Troubleshooting Client Performance and Connectivity
Unit 3: Troubleshooting Access to Resources and Messages
Unit 4: Monitoring and Troubleshooting Mail Flow
Unit 5: Monitoring and Troubleshooting Mailbox Servers
Unit 6: Monitoring and Troubleshooting External and Additional Services
Unit 7: Identifying Trends in a Messaging System

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Duration: 3 Days Instructor Led

At the end of this three-day course, students who are new to Microsoft Exchange Server will learn how to configure and manage a messaging environment in accordance with technical requirements. Students will learn how to install Microsoft Exchange Server 2007 and manage routing, client access, and the backup and restore of databases. They will also learn how to manage addressing and recipient objects such as mailboxes, distribution groups, and contacts.

After completing this course, students will be able to:

• Describe how Exchange Server 2007 and the Active Directory directory service work together
• Install Exchange Server 2007.
• Configure Mailbox server roles.
• Manage recipient objects.
• Manage e-mail and address lists.
• Manage client access.
• Manage Messaging Transport.
• Manage availability, backup and recovery.
• Maintain the message system.

Prerequisites
This course requires that students meet the following prerequisites:

• Experience using these tools and applications:
• NTBackup command.
• NSLookup command.
• Windows Explorer
• Microsoft Management Console (MMC)
• Active Directory Users and Computers
• Active Directory Sites and Services
• Internet Information Services (IIS) Admin
• Outlook
• Working knowledge of Windows server operating system. For example, how storage is configured, basic backup and restore techniques, and what a client/server application interaction means.
• Working knowledge of network technologies. For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub).
• Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs.
• Conceptual understanding of e-mail technologies For example, that Simple Mail Transport Protocol (SMTP) is a protocol used for e-mail and the differences between transport protocols and client access protocols (Post Office Protocol (POP), Internet Access Message Protocol (IMAP), SMTP).

Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:
• Exam Exam 70-236: Implementing: Troubleshooting

• Exam and Maintaining a MS Exchange Server 2007 Infrastructure.

Course Materials
The student kit includes a comprehensive workbook and a Student Materials compact disk for this class.

Course Outline
Module 1: Overview of Exchange and Active Directory
Module 2: Installing Exchange Server 2007
Module 3: Configuring Mailbox Server Roles
Module 4: Managing Recipient Objects
Module 5: Managing E-Mail Addresses and Address Lists
Module 6: Managing Client Access
Module 7: Managing Messaging Transport
Module 8: Managing Availability, Backup and Recovery
Module 9: Maintaining the Messaging System

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Duration: 4 Days, Instructor-Led

In this course, you’ll start by learning about the basic features that are available in SQL Server, including how to design and create a database and how to build queries using Transact-SQL, the language of SQL Server. Then, you’ll learn how to build effective views, stored procedures, triggers, and user-defined functions using Transact-SQL. You’ll learn about the new enhancements to the Transact-SQL programming language including improved support for error handling and hierarchical queries, and how programmers can now use .NET languages like C# and Visual Basic to build database objects. You’ll also learn about enhancements made to SQL Server 2005 for handling complex data structures, using partitioning, and working with XML.

Prerequisites
This course assumes that students have working experience with SQL Server 2000 or 2005; basic relational database concepts (e.g., tables, queries, and indexing); general knowledge of XML, Transact-SQL, and a fundamental understanding of networking and security concepts.

Course Objectives
In this course, you will:

• Understand basic database design principles and how to implement them in SQL Server.

• Learn the fundamentals of writing Transact-SQL queries that retrieve or modify data.
• Understand the differences between view, stored procedures, triggers, and user-defined functions.
• Use the new Common Table Expressions for creating hierarchical queries.
• Perform calculations with Visual Basic and Visual C# code rather than T-SQL.
• Discover partitioning with SQL Server.
• Examine new RANKing functions, Common Table Expressions, and learn techniques for dealing with complex queries.
• Explore advanced techniques for working with complex data.
• Discover new XML capabilities in SQL Server 2005.

Course Outline

• A Tour of SQL Server 2005

• Designing and Creating a Database
• Data Selection Queries
• Modifying Data
• Working with SQL Server Management Studio
• Transact-SQL Programming
• Transactions and Error Handling
• Creating Views
• Creating Stored Procedures and Triggers
• Creating User-Defined Functions
• Using .NET Code in SQL Server 2005
• Advanced Query Techniques
• Implementing SQL Server Partitions
• Complex Querying
• Advanced Techniques
• Working with XML

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Duration: 2 Days

Elements of this syllabus are subject to change.

This two-day instructor-led course provides students with the knowledge and skills to successfully implement Microsoft Windows SharePoint Services (WSS) version 3.0 in their organizations. It emphasizes that students should think about the architecture of their entire environment, including business and application needs, during the planning and deployment phases. The course covers how to perform a clean installation of WSS 3.0 and also describes all the prerequisites required to select the most appropriate method for upgrading WSS from 2.0 to 3.0 in a specific scenario. In addition, the course focuses on how to manage WSS after it is configured.

Target Audience
This course is intended for Business Application Administrators (BAAs) who are engaged in the planning, design, and selection of Line of Business (LOB) applications, including Microsoft Office SharePoint Server (MOSS), in conjunction with internal business customers. Their primary responsibility is the deployment, customization, management, and support of LOB applications. They routinely monitor application status and troubleshoot application problems. The audience is expected to have at least two years of experience in implementing, managing, and supporting Microsoft Windows Server 2003, including Internet Information Services (IIS).

Course Outline
Module 1: Introduction to the Windows SharePoint Services 3.0 Platform
Module 2: Planning the Windows SharePoint Services 3.0 Environment
Module 3: Installing Windows SharePoint Services 3.0
Module 4: Upgrading from Windows SharePoint Services 2.0 to 3.0
Module 5: Managing Windows SharePoint Services 3.0

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Duration: 3 Days

Elements of this syllabus are subject to change.

This three-day instructor-led course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization

Target Audience
The audience for this course is Business Application Administrators (BAAs), Web Administrators and Server Administrators who are engaged in the planning, design, and selection of line-of-business (LOB) applications (including Office SharePoint Server) in conjunction with internal business customers. Their primary responsibility is the deployment, customization, management, and support of LOB applications. They routinely monitor application status and troubleshoot application problems.

Prerequisites
Before attending this course, students must have:
• Experience in implementing, managing, and supporting a Microsoft Windows SharePoint Services 3.0 environment.
• Basic knowledge of Windows SharePoint Services and Microsoft Office SharePoint Server 2007 interoperability.
• At least 2 years of experience implementing, managing, and supporting Microsoft Windows Server 2003.
• At least 2 years of experience implementing, managing, and supporting Internet Information Services (IIS).
• Working knowledge of networking. For example TCP/IP and Domain Name System (DNS).
In addition, it is recommended, but not required, that students have completed:
• 5060 - Implementing Windows SharePoint Services 3.0.
• 3370 - First Look: Getting Started with Microsoft Office SharePoint Server2007.
• 2553 - Administering Microsoft SharePoint Portal Server 2003.

Course Outline
Module 1: Overview of Microsoft Office SharePoint Server 2007
Module 2: Planning and Designing for Microsoft Office SharePoint Server 2007
Module 3: Deploying Microsoft Office SharePoint Server 2007
Module 4: Administering Microsoft Office SharePoint Server 2007
Module 5: Implementing Portal Solutions
Module 6: Implementing Content Management Solutions
Module 7: Implementing Business Intelligence Solutions
Module 8: Implementing Search and Indexing
Module 9: Maintaining and Optimizing Microsoft Office SharePoint Server 2007

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Duration: 2 Days

This course is designed for individuals who use Microsoft Office Project Professional 2003. The
topics in this course cover the critical skills necessary to create and modify a project plan file
that contains tasks, resources, and resource assignments.

Target Audience
This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage those project plans.

Prerequisite(s)
- An understanding of project management concepts.
- Windows XP (New Version) - Level 1

Course Outline
Lesson 1
Creating a Project Plan File
Create a Project Plan File
Create and Assign a Project Calendar
Add Tasks to the Project Plan File
Add a Project Summary Task
Add a Recurring Task
Enter Task Duration Estimates

Lesson 2
Creating a Work Breakdown Structure
Outline Tasks
Link Dependent Tasks
Identify Deliverables in the Project Plan File
Constrain Tasks
Set a Task Deadline

Lesson 3
Creating and Assigning Resources
Create Resources
Create a Resource Calendar
Assign Resources
Assign Additional Resources to a Task
Resolve Resource Conflicts

Lesson 4
Finalizing the Project Plan
View the Critical Path
Shorten the Project Duration
Set a Baseline
Display Project Summary Information

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