MICROSOFT
MS 2278 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
MS 2282 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
MS 2285 Windows XP Professional
MS 2524 Developing XML Web Services Using Microsoft ASP.NET
MS 2780 Maintaining a Microsoft SQL Server 2005 Database
MS 5054 Designing a High Availability Messaging Solution using Microsoft Exchange Server 2007

COMPTIA
CompTIA A+

ORACLE
Oracle Database 10g: Program with PL/SQL

Duration: 2 Days

Introduction
Elements of this syllabus are subject to change.
This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007. Students will create a high availability design to meet service level agreement requirements and learn strategies for gaining approval for the design. They will learn how to identify risks and create mitigation plans to maintain the business continuity of the messaging system. Students will also learn how to design a backup strategy, disaster recovery procedures, and test plans for those procedures.

Target Audience
This course is intended for people with 3 or more years experience working with previous versions of Exchange Server and experience implementing Exchange Server 2007. Most students will have managed enterprise-level Exchange Server organizations. Students are expected to be new to participating in designing high availability solutions for Exchange Server 2007 or be planning to design high availability solutions for Exchange Server 2007 in the near future. Students may have done some design for Exchange 2000 Server or Exchange Server 2003 deployments but want to learn how to design Exchange Server 2007 environments. Students may have experience in designing and managing high availability solutions for other network services.

At Course Completion
After completing this course, students will be able to:
• Describe foundational high availability concepts for messaging.
• Evaluate high availability messaging technologies for Exchange Server 2007
• Create a high availability messaging strategy.
• Design the messaging portion of a business continuity plan.
• Design backup for a high availability messaging environment.
• Ensure recovery readiness of a high availability messaging environment.

Prerequisites
Before attending this course, students:
• Must have a basic understanding of high availability concepts. For example, how clustering works at the operating system level (Windows clustering) and how network load balancing works.
• Must have a basic familiarity with deriving business requirements. For example, gathering business requirements and understanding that business needs come from a variety of sources (direct personnel needs, regulatory, business operations requirements).
• Must have a basic understanding of backup systems. For example, types of backups (disk to tape, disk to disk, Storage Area Networks (SAN) snapshot, imaging, etc.), backup rotation schemes, and offsite backup procedures.
• Must already know how to use:
• Microsoft Exchange Server 2007 Management tools
• Exchange Best Practice Analyzer (ExBPA)
• WinNT backup (ntbackup.exe)
• Microsoft Visio or Microsoft Office PowerPoint 2003 (to create infrastructure diagrams)
• Must understand hardware concepts. For example, what redundant array of independent disks (RAID) is, what a storage area network (SAN) is, processor options, memory requirements, how disk I/O functions and the limitations of disk I/O, and storage options for Exchange server. The differences in addressable memory spaces between 32 and 64 bit architectures.
• Must have extensive detailed knowledge of Active Directory concepts and design principles. For example, site replication, integrated authentication, schema extension, Domain Name Systems (DNS), group and organization unit structure and inheritance, etc.
• Must have working experience with designing and implementing Active Directory directory services in Microsoft Windows Server™ 2003.
• Must understand Exchange architecture. For example, the purpose of server roles, functions of specific server roles, how message routing and queuing works in Exchange, standard messaging protocols (Simple Mail Transfer Protocol [SMTP], Internet Message Access Protocol version 4rev1 [IMAP4], Post Office Protocol version 3 [POP3]), how Exchange replicates data stores, client access methods, etc.
• Must have working experience with Exchange 2000 Server or Exchange Server 2003 and Exchange Server 2007. For example, must have installed, maintained, and supported a production Exchange environment.
• Must already know how to use:
• Exchange Server 2007 management tools
• Exchange Best Practice Analyzer (ExBPA)
• Microsoft Visio (to create infrastructure diagrams)
• Must have familiarity and experience with a Windows scripting or command line scripting
Course Outline

• Module 1: Foundational High Availability Concepts for Messaging
• Module 2: Evaluating High Availability Technologies for Exchange Server 2007
• Module 3: Creating a High Availability Messaging Strategy
• Module 4: Designing the Messaging Portion of a Business Continuity Plan
• Module 5: Designing Backup for a High Availability Messaging Environment
• Module 6: Ensuring Recovery Readiness of a High Availability Messaging Environment

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Duration: 5 Days

Overview
The Advanced System Administration for the Solaris 10 Operating System on PC Based Systems course provides students with the necessary knowledge and skills to perform network basics, manage virtual file systems and core dumps, manage storage volumes, control access and configure system messaging, set up naming services, and perform installation procedures on PC Based Systems. This course is taken in preparation for Part II of the Sun System Administration certification exam.

Target Audience
Students who can benefit from this course are individuals who are already familiar with core system administration tools and processes and who have a fundamental understanding of the UNIX operating system, commands, and utilities on PC Based Systems.

Prerequisites
To succeed fully in this course, students should be able to:
- Manage files and directories
- Control the user work environment
- Archive files
- Use remote commands
- Manage file systems
- Install software
- Perform system boot procedures
- Perform user and security administration
- Manage network printers and system processes
- Perform system backups and restores

Skills Gained
Upon completion of this course, students should be able to:
- Describe network basics on PC Based Systems
- Describe remote administration with the Solaris Management Console software on PC Based Systems
- Manage virtual file systems and core dumps on PC Based Systems
- Manage storage volumes on PC Based Systems
- Control access and configure system messaging on PC Based Systems
- Configure role-based access control (RBAC) on PC Based Systems
- Set up name services on PC Based Systems
- Perform advanced installation procedures on PC Based Systems
- Configure the custom JumpStart procedure on PC Based Systems

Course Outline

• Module 1 - Describing Interface Configuration
• Module 2 - Describing the Client-Server Model
• Module 3 - Customizing the Solaris Management Console
• Module 4 - Managing Swap Configuration
• Module 5 - Managing Crash Dumps and Core Files
• Module 6 - Configuring NFS
• Module 7 - Configuring AutoFS
• Module 8 - Describing RAID and the Solaris Volume Manager Software
• Module 9 - Configuring Solaris Volume Manager Software
• Module 10 - Configuring Role-Based Access Control (RBAC)
• Module 11 - Configuring System Messaging
• Module 12 - Using Name Services
• Module 13 - Configuring Name Service Clients
• Module 14 - Configuring the Network Information Service (NIS)
• Module 15 - Introduction to Zones
• Module 16 - Describing the Custom JumpStart Configurations
• Module 17 - Performing a Flash Installation

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Duration: 5 Days

Overview
The Intermediate System Administration for the Solaris 10 OS on PC Based Systems (Solaris 10 OS) course provides students with the necessary knowledge and skills to perform essential system administration tasks in the Solaris 10 Operating System (Solaris 10 OS), such as installing software, managing file systems, performing system boot procedures, performing user and security administration, managing network printers and system processes, and performing system backups and restores on PC based systems. This course is the second of a two-part series that individuals take in preparation for Part I of the Sun Certified System Administration for Solaris OS examination.

Target Audience
Students who can benefit from this course include system administrators who are preparing to perform essential system administration procedures in the Solaris OS on PC based systems.

Prerequisites
To succeed fully in this course, students should be able to:
Perform basic UNIX tasks
Understand basic UNIX commands
Use the vi text editor
Interact with a windowing system

Skills Gained
Upon completion of this course, students should be able to:
Manage file systems on PC based systems
Install software on PC based systems
Perform system boot procedures on PC based systems
Perform user and security administration on PC based systems
Manage network printers and system processes on PC based systems
Perform system backups and restores on PC based systems

Course Outline

• Module 1 - Installing the Solaris 10 Operating System
• Module 2 - Introducing the Solaris 10 OS Directory Hierarchy
• Module 3 - Managing Local Disk Devices
• Module 4 - Managing Solaris OS File Systems
• Module 5 - Performing Mounts and Unmounts
• Module 6 - Performing Solaris 10 OS Package Administration
• Module 7 - Managing Software Patches on the Solaris 10 OS
• Module 8 - Configuring and Testing Devices
• Module 9 - Performing Boot and Shutdown Procedures
• Module 10 - Performing User Administration
• Module 11 - Performing System Security
• Module 12 - Configuring and Using Printer Services
• Module 13 - Controlling System Processes
• Module 14 - Performing File System Backups
• Module 15 - Performing File System Restores
• Module 16 - Backing Up a Mounted File System With a UFS Snapshot

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Duration: 5 Days

Trainer: Michael Gregg

Introduction
Obtain the knowledge needed to successfully pass ISACA (Information System Audit & Control Association) CISA® certification exam. This intensive class covers the six domains that comprise the CISA body of knowledge. The unique approach to the material will introduce you to topics such as auditor responsibilities, scope, audit charter, technical material, privacy requirements, and security requirements. Since this exam is only provided twice per year, can you really afford not to be fully prepared? Let dotTech help you pass the first time!

The Certified Information Systems Auditor (CISA) exam is offered each year in June and December and consists of 200 multiple-choice questions. The CISA exam is focused on the six domains defined by ISACA. Since it’s inception in 1978, the CISA exam has become the gold standard of excellence in IS auditing, control, and security. Obtaining the CISA certification has become the recognized symbol of achievement in the realm of IT security audit.

Benefits
The CISA training class is specifically designed to prep you for the CISA exam and covers the new material that will be on the 2007 ISACA CISA exam. The CISA sample exams will prepare you for this challenging test. Following each section, you will work through a series of sample exam questions to give you a “feel” for the format and the types of questions you will be asked during the actual exam. Students will review the correct answers for a better understanding of what the ISACA Certification Board expects.

Who should attend this workshop?
The CISA program is designed to assess and certify individuals in the IS audit, control, assurance, and security professions. The CISA designation is for Information Systems Audit professionals who have five years of experience with audit, IT systems, and security of information systems.

Course Objectives
- The IS Audit Process
- IT Governance
- Systems and Infrastructure Life Cycle Management
- IT Service Delivery and Support
- Protection of Information Assets
- Business Continuity and Disaster Recovery

Course Outline

• Testing-Taking Tips and Study Techniques
• The Audit Process
• IT Governance
• Lifecycle Management
• System Infrasturcture Control
• Information Systems Hardware and Architecture
• Information Systems Used for IT Delivery and Support
• Protection of Logical Assets
• Physical Security
• Business Continuity and Disaster Recovery
• Review and Q&A Session

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